Maintaining the highest food safety and hygiene standards to combat COVID-19

In light of the COVID-19 outbreak, the Grain family has stepped up all precautionary measures to keep our food and humans safe.

Cook Ah Le cleaning and sanitising the kitchen countertop.

Doubling down on food safety and hygiene

On a usual day, we clean our kitchens, wipe our countertops, clear our bins, and sanitise the place. Now, we double the frequency and make it mandatory to sanitise common areas, especially more susceptible parts like switches and door handles.

We have these everywhere.

Installing hygiene tools and cues all around Grain

Hand sanitisers. Posters on proper handwashing techniques. Tissues. Gloves. They are everywhere we need them to be. On top of their daily duties, our procurement team ensures these hygiene supplies are readily available.

Chef Ah Wu just returned from overseas and is being quarantined.

Enforcing travel and health declaration

Everyone at Grain has to declare their travel history, visitors too. Anyone who feels unwell has to stay at home and inform our People Ops Associate, Marcus. They are given the Leave of Absence and will have to monitor their temperatures for 14 days.

Procurement Executive Kin mans the booth and takes the temperatures of all visitors.

Registering all visitors and taking temperatures

Our operations team has built a makeshift registration booth with a wooden table, an orange clipboard, and all the hygiene supplies we need. Visitors have to register, sanitise their hands, and have their temperatures taken here.

Flu Manager See Hui collects a sample of shredded carrots from our yu sheng.

Conducting food safety lab tests as usual

Every dish our Food Product Team designs — our newly appointed Flu Manager, See Hui, gets a sample and sends it for food safety lab tests before we launch them. She also does routine tests on existing dishes to make sure our food is within safe limits set by Singapore Food Agency (SFA).

Catering Specialist Iqsan completes another buffet setup.

Enforcing masks and gloves for all food handlers

All our chefs, food dispatchers, Auntie Yeo from the pastry kitchen — they wear masks and gloves whenever they are handling food. We have now extended this rule to all frontline staff, including our Catering Specialists.

Our chefs measure the temperature of dishes to ensure they are thoroughly cooked.

Following food safety guidelines strictly

When our chefs prepare food, they follow the Singapore’s food safety standards strictly. Head Chef Fredrick briefs all newcomers and performs routine checks to ensure all kitchen staff handles food the right way.

Stay safe, everyone.